Energy Utilities run at scale, and Centrica is no exception: 1.1 million invoices a year, 20,000 SAP users, and a P2P landscape where fragmented visibility, high exception volumes, and retroactive POs were quietly eroding working capital. Traditional reporting flagged the symptoms, but never the root causes.

In this session, Centrica and AG walk through how a targeted SAP Signavio Process Intelligence Proof of Value changed the game—earning the team the 2026 SAP Innovation Award for Transformation Impact. Using AG's P2P accelerators, the team stood up 8 live dashboards and 200+ KPIs in just weeks, covering purchasing, I2P, VIM, user behavior, and cycle times.

What they will cover:

• The £1M+ ROI Breakdown: How four priority use cases drove massive value, including Retro PO compliance (£750k+), VIM exception root-cause analysis (£120k+), and working capital optimization via SAP Taulia (£127k).
• Targeted Remediation: How vendor concentration analysis revealed that just 26 suppliers were driving 80% of manual touches.
• The Proactive Shift: Moving from audit-driven fixes to event-log driven process mining, introducing SLA triggers and Design vs. Actual conformance monitoring.
• Scaling the Model: How Centrica is translating P2P success into O2C and R2R with a robust enterprise governance model.

Leave this session with a practical blueprint of what a BTM-led P2P transformation looks like in a complex utility environment, how to utilize accelerators to compress timelines, and how to build a rock-solid business case anchored in measurable financial value.