Why Enterprise AI Stalls: Closing the Trust Gap Between Insight and Action in SAP

3.20pm – 3.50pm, 15 July 2026 ‐ 30 mins

Room: Harley Suite

AI Stream

Understanding how to scale AI in SAP environments.

Barriers: trust, governance, fragmented data
Bridging insight to action in core processes
Practical example in finance operations

Speakers

Richard Bourne

Digital Transformation Solution Principal, NTT DATA Business Solutions

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Richard Bourne

Digital Transformation Solution Principal, NTT DATA Business Solutions

Richard has been a trailblazer in the digital transformation realm for the last 5 years, known for driving innovation and operational excellence throughout the SAP eco system. He is a visionary and skilled in utilizing Business Technology Platforms (BTP) to transform business models and processes into tangible results. His expertise particularly in in Robotic Process Automation (RPA) has led to significant efficiencies and product improvements with SAP Build , making him a key figure in the evolution of digital business solutions.