Meet our SIG Chairs

Our SIG Chairs are responsible for the planning and running of our SIGs throughout the year with each Chair or Co-Chair looking after a particular SIG.

Philip Adams

Philip Adams

Ireland SIG Chair

Philip is Head of Group IT at Mercury, an industry leading multidisciplinary engineering business with unrivalled experience in multiple sectors and geographic regions, delivering complex engineering projects that enhance development in technology, wellbeing and the built environment. In his role, Philip is responsible for the IT strategy, landscape & budget across the Mercury Group, comprising all applications, infrastructure, communications and IT innovation for offices and construction sites. Prior to joining Mercury, Philip worked for Accenture on projects spanning public sector and financial services. Philip is also a Director of the UK & Ireland SAP User Group and served as Chairman from 2013 -2017. He is currently on the Core Leadership team for the SAP User Group Executive Network (SUGEN) which includes leaders from multiple user groups worldwide who are focused on driving the market toward excellence and innovation. Philip graduated from The Queens University of Belfast with a master’s degree in Mechanical & Manufacturing Engineering.

Mark Belmore

Mark Belmore

Document & Data Management SIG Chair

Over 30 years of experience, within the rail industry with Alstom in a variety of roles across its European Operations from hands on manufacturing to production control, procurement to customer support, inbound warehousing and product distribution, supply chain improvements, more recently creating a London Materials hub delivering long term material forecasting and short term material planning solutions within SAP, this has now moved to being a UK wide role delivering material planning solutions for the legacy Bombardier business within Alstom.

Emma Chambers

Emma Chambers

S/4 HANA SIG Co-Chair

Emma has held a variety of IT Management roles and joined the SAP community in 2015 when she joined NATS. Having worked as the SAP service manager for 4 years, she moved into the business where she now drives service and operational improvements as a process lead for NATS Integrated Business Systems. She is the Chair of the Change Control Board which governs the development and strategic business roadmap of the ERP at NATS. Her focus is on innovation, modernising user experience and ensuring the ERP is transforming and adapting to the challenges of the future.

Roy Clark

Roy Clark

Training & Change Management SIG Chair

Roy has over 20 years’ experience with SAP, training university staff on SCLM, SRM, MM, SD, HR, BW etc. He has been involved in major upgrades and implementations and sought new ways to train and support the users. A regular member of project teams for new implementations, his experience of the University and SAP providing a valuable insight.

Martin Crangle

Martin Crangle

Supply Chain Management SIG Co-Chair

Martin has been involved in manufacturing since leaving school in 1993. He became involved in SAP during 2009, starting off as a ABAP developer and Basis analyst. Responsible for the scoping and implementing of SAP changes. Martin moved roles to become the SAP Application Specialist across Europe, helping in multiple Go Lives and system improvements. Martin now works as the IT BRM for BorgWarner in Bradford, responsible for the IT and SAP at Plant level.

Craig Dixon

Craig Dixon

Sustainability SIG Chair

Craig has been involved in manufacturing for 25 years and has over 20 years experience working with SAP. His background includes sales, sales technical, finance and business analysis, before joining the dark side of IT. He is currently the IT Director – Europe, for Plastipak, a multi-national business manufacturing & recycling PET packaging.

Adam Frank

Adam Frank

Payroll SIG Co-Chair

Married, and with 2 boys, I started my professional career as an archaeologist and then shifted my analytical enthusiasm to the world of SAP. This I have been doing for more than 20 years now with most of those in Payroll support. I like learning stuff and passing it on to others.

Michael Gent

Michael Gent

Retail SIG Chair

Michael has over 25 years retailing experience and over 22 years implementing and managing SAP solutions in multiple retailers. Within this time he has been involved with many full lifecycle implementations, SAP upgrades and strategic retail & logistics projects. Michael Currently manages the SAP solutions at Pets at Home

Terry Gilmour

Terry Gilmour

Ariba SIG Chair

Terry first started working with SAP in 2007 as part of the Leonardo Electronics UK Implementation Team. Over a 7 year period he supported the deployment of SAP across six lines of business within Leonardo Electronics UK. The business subsequently migrated over to SAP S/4HANA in 2019 in which Terry also played an active part. Terry’s current role is that of a SAP Technical Lead for Procurement which involves the management SAP development, supporting the businesses SAP Road Map which will include the up and coming deployment of SAP Ariba and process development.

Trish Griffiths

Trish Griffiths

S/4 HANA SIG Co-chair

Trish is the Head of Finance Systems at NATS, where she has been since 2008. Her focus is continuously improving people, processes and systems. She started this journey with Cloud CRM, before moving to Finance to focus on the business & system changes such as BW on HANA with BPC, Concur, Analytics. In the past, she has spoken at various SAP User Group events.

Duncan Hicks

Duncan Hicks

Maintenance & Service Management SIG Co-Chair

Duncan joined British Rail Engineering in 1986, which was then privatised in 1998 and following several mergers and acquisitions the company is now part of the Alstom Group. He started his working life in the Finance department and worked in various roles both within the operations and headquarters environment. Since 2011, he has been with in a team responsible for improving the use of business systems within the UK’s Services Business and is now responsible for developing, managing and sustainment of reporting, data visualisation and business systems. Duncan is a Charted Management Accountant and holds a Master’s degree in Business Administration.

Lynne Holmes

Lynne Holmes

Business ByDesign SIG Co-chair

Lynne currently works at De La Rue, as Finance Systems Team Manager to manage the support and development of the SAP ByDesign and BPC (Business Planning and Consolidation) systems. Over the past forty years she has worked for many blue chip organisations throughout her career, including Coca Cola, EDS, Hewlett Packard and BP, as well as in the public sector in National Audit Office and Department of the Environment. For the last twenty years her main focus has been on project management and SAP implementations, and she has been responsible for large business functional deployments, to thousands of users around the world. Currently based in Hampshire the DeLaRue SAP ByDesign team are responsible for managing master data, security and system administration. We are also very much focused on providing system enhancements that deliver value to the business, in terms of removing manual effort and providing meaningful information, in support of business decisions.

Paul Huston

Paul Huston

Financial Excellence SIG Co-Chair

Paul worked in a number Finance roles over a period of 17 years before switching to a career in IT. Paul has spent 12 years working as an IT Business Analyst largely supporting Finance teams using SAP ECC, SAP BPC, and SAP BW. Paul currently works as an IT Delivery Manager responsible for the successful delivery of business change and system developments in the Finance, Commercial and HR functions. Paul has spent the past 17 years working for UK food manufacturing companies.

Michael Johnson

Michael Johnson

Customer Experience (CX) SIG Chair

Michael is a highly motivated IT professional with over 20 years experience in consultancy, commercial systems and technical roles. He have worked on a wide range of IT projects during his career and now specialises in Customer Experience process and solution implementation. He has experience in the capabilities offered by SAP in Marketing Cloud, Sales Cloud and Service Cloud. In his current role he is working on SAP CX software implementations across Europe. This involves working with customers to match functionality with requirements and to make sure they get the best out of the systems that are being implemented. He has worked on projects ranging from small implementations where he has been responsible for everything (e.g. workshops, system build and training) to large multi-site/country deployments providing development and support.

Leighton Joskey

Leighton Joskey

Higher Education & Research SIG Chair

Leighton has been an IT professional for over 20 years, in a career that has taken in database and application design, development, maintenance and support, customer relationship management, process improvement, IT strategy, team management and more. Leighton has moved on a long way from his COBOL, CICS and DB/2 origins - he is now the Head of SAP and Finance systems at the University of Warwick, working with his team to deliver a robust SAP service and extending and improving the many benefits SAP delivers to the University.

Lynda Lynch

Lynda Lynch

Irish HR & Payroll SIG Co-Chair

Lynda has been working with SAP HR & Payroll for over 15 years in Bank of Ireland. Currently working as a Business Process & Testing Specialist, her role is to support the continuous improvement and changes to SAP HR and Payroll System. Lynda has a background in payroll (7+ years) as she commenced her career in BOI as a payroll officer, processing high volume payrolls for staff and pensioners for both ROI & UK.

Valerie Metcalfe

Valerie Metcalfe

Payroll SIG Co-Chair

Val has over 17 years of experience on SAP, with 3 Payroll implementations; together with 30 years managing complex payrolls specialising in sports, leisure & travel, prisons, hospitals, schools and military bases.

Cheryl Millyard

Cheryl Millyard

Public Sector SIG Co-Chair

Cheryl project managed the original SAP implementation in Gloucestershire County Council and has maintained responsibility for developing and supporting SAP. More recently she has also taken the lead on the procurement of SAP Rise to support the Council’s Digital Strategy. The implementation will include S/4 HANA, Success Factors and SAP analytics cloud which will provide a modern experience to support agile working and transform the self-service experience for Council staff. Cheryl has co-chaired the Public Sector special interest group for 10 years and has been a Director of the UKISUG for the past 2 years.

Geoff Morgan

Geoff Morgan

SAP Concur SIG Chair And Financial Excellence SIG Co-Chair

Geoff has been working with SAP since the first release of R/3 in 1992. He was head of the finance practice at Diagonal Consulting for 12 years, and has worked for Shell International since 2006. At Shell he is a member of the Downstream Process Integration team.

Richard O'Donnell

Richard O'Donnell

Testing (ADLM) SIG Co-Chair

Richard manages SAP testing for Dwr Cymru Welsh water, who he has been with for 19 years playing a key role in a number of major implementations. Active in the user group since 2005, he focuses on the testing SIG within ADLM.

Sandeep Pankhania

Sandeep Pankhania

Platform & Database SIG Chair

Sandeep has been involved in the Business Intelligence arena for the past 17 yrs. Over this time he has undertaken roles such as Bi Implementation and Exploitation Manager. In his current role Sandeep is looking at how technologies and data around Platform and Database can help drive new insight within organisations.

Rohan Parikh

Rohan Parikh

Application Development Life-cycle Management SIG Co-Chair

Rohan has over 14 years of SAP experience across technical and product areas specialising in ADLM, SAP Operations and public Cloud technologies. He is passionate about innovating with SAP products, simplifying Operations and SAP best practices enabling customers to run world class SAP lifecycle stages with lower TCO. In his current role at bp, he is the Product Owner for Digital Enterprise SAP Operations, Tooling and Automation. Prior to this, Rohan held similar roles at GlaxoSmithKline, Centrica and the Royal College of Music. On a more personal note he captains a darts team, enjoys architecture, sports and loves to travel.

Rhian Parry

Rhian Parry

Audit, Control & Security SIG Co-Chair

Rhian has over 25 years’ service working within the water industry, with a broad range of experience in IT Projects through to Water and Waste Operations and within this time has been involved in many full lifecycle implementations, SAP upgrades and strategic SAP Roadmap projects. Rhian works in Welsh Water’s SAP Collaboration Centre as an SAP Solutions & Assurance Lead, managing a team of Solution specialists specialising in SAP SuccessFactors, Cloud For Customer, Concur, SAP ECC Finance, Plant Maintenance, Reporting and Procurement. Being a key contact for all SAP support processes and SAP Licencing. Previously managed SAP Security team and was Co-Chair of the ACS SIG. Moved to the ADLM Support SIG Chair role in March 2022.

Costa Petrosellini

Costa Petrosellini

Enterprise Architect SIG Co-Chair

Costa has more than 20 years’ experience working with SAP systems including global implementations, strategic projects, upgrades, infrastructure, licensing and cloud migrations. Costa has been working for global organisations like RS-Components, Pentland and Dunelm in leading positions. He has been supporting the SUG for the last 10 years.

Steve Rumsby

Steve Rumsby

User Experience SIG Chair

Steve has worked with SAP since 1998, with experience of Basis, ABAP, GRC and some functional configuration. More recently he has been working in the area of User experience – Fiori/UI5, SAP Screen Personas and Design Thinking. He is the SAP Solution Architect at the University of Warwick.

Lisa Schendelaar

Lisa Schendelaar

SuccessFactors SIG Co-Chair

Lisa has worked on SuccessFactors since joining Coca-Cola European Partners (CCEP) in 2014. Originally specialising in the Performance & Talent modules, she is now application owner for the full suite of SuccessFactors for CCEP. Her role today includes managing a team of subject matter experts, advising on product enhancements, encouraging user adoption and the reimplementation of SuccessFactors modules following a recent company merger.

Dan Senter

Dan Senter

Analytics SIG Co-Chair

Dan is a data and analytics leader passionate about transforming the way we work and challenging ourselves to be better! He has worked within a range of industries over the last 20 years covering energy, manufacturing, construction and utilities. He has direct experience with many of the SAP data and analytics products and worked with many teams to improve the way create value from data.

Caroline Shirley

Caroline Shirley

SuccessFactors SIG Co-Chair

With over 20 years of SAP experience, underpinned by a postgraduate MSC from University of Westminster, Caroline is currently leading Financial SAP teams and HR SuccessFactors teams at Plan International. Her role ensuring the smooth day to day operation of the SAP system, whilst planning and delivering SAP projects, this includes upgrades, migration and introducing new areas of functionality.

Ian Stubbings

Ian Stubbings

Developers SIG Chair

Ian’s career in IT has almost solely been in SAP, with over 20 years experience as a developer, development architect and technical lead at either end users, contracting or working as a consultant. Ian’s current role at bp within the Business Technology Platform team has him focussed on architecture, standards and governance plus leading proof of concepts and technical projects with both internal colleagues and external companies. He is still passionate about development and tries to keep his ‘hand in’ whenever possible.

Richard Symes

Richard Symes

Supply Chain Management SIG Co-Chair

Richard is responsible for SAP running in a hundred countries at the British Council and has manufacturing and supply chain experience on SAP since 2000. Prior to SAP arriving In Richard’s working life he held management positions in Manufacturing, Supply Chain and Change Management roles.

Claire Trew

Claire Trew

Real Estate SIG Chair

Claire has over 20 years experience in the affordable housing sector, working in a range of roles from front line housing officer to her current role as Lead Functional Architect. She has been working with SAP since 2014, initially as part of a project team at Sanctuary Housing which delivered the first wide scale implementation of SAP in the sector. Claire currently works in Sanctuary’s internal SAP team, working on a range of projects to deliver change and helping to ensure that the business can continue to develop and grow. Claire has been an active member of the user group since 2015 and has been chair of the Real Estate SIG for the past 4 years.

John Turnbull

John Turnbull

Analytics SIG Co-Chair

John has been working with SAP BW and Business Objects for 13 years including 2 major full SAP implementations. Currently BI Solution Architect for Business Services in National Grid. John's key focus is around Data Visualisation and Design Thinking and how they can be a key factor in getting value out of BI and Analytics solutions.

John Wager

John Wager

Business One SIG Chair

John has been working in IT for more than 20yrs and supporting SAP Business One for the last 10yrs. In that time, he’s been involved in taking it from a vanilla Line 50 replacement to one that supports European distribution, warehousing and feeding multiple B2B and B2C websites with up to the minute data.

Richard Wilkins

Richard Wilkins

Maintenance & Service Management SIG Co-Chair

ichard is a Chartered Engineer with a background in the consumer products industry. He has worked in manufacturing at Toshiba, Gillette, P&G & Mars. He spent 6 years as the owner of the global SAP template for manufacturing at Mars. His current role is digital innovation for Supply Chain, which involves identifying and piloting transformational technologies.

Neil Worthy

Neil Worthy

Public Sector SIG Co-Chair

Neil has worked in ICT for over 20 years. For the past 10 years he has worked with SAP systems. His role involves ensuring the smooth day to day operation of the SAP system, whilst planning and delivering SAP projects, this includes upgrades and introducing new areas of functionality.

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