Concur

Most companies set up SAP Concur, go live, and then move on. But businesses don't stand still, policies change, teams restructure, compliance requirements tighten and over time, the way Concur is configured quietly falls out of step with how things actually work today.

 

The signs are familiar: staff finding workarounds, VAT and tax reclaim being missed, reports that don't tell the full story and a general sense that the system is more hassle than it should be.

 

This session is about fixing that, without starting from scratch.

 

What will be covered:

Starting with the right questions Ravi Sundaramurthy from Innovel Consulting will explain how they begin every Health Check by speaking with Finance, HR and IT to understand what's causing friction, what's changed since Concur went live and what the business actually needs from the system now.

Looking under the bonnet From there, Innovel examines your Concur configuration, data structures, and processes in detail, assessing what's working well and what isn't. Findings are presented using a straightforward traffic-light scorecard (Critical, Concern, Satisfactory) covering areas such as compliance, policy enforcement, automation, tax reclaim, organisational changes and reporting.

Turning findings into action The Health Check doesn't end with a list of problems. You'll see how the findings are shaped into a clear, prioritised roadmap tied to your specific goals, whether that's cutting processing time, improving policy compliance, recovering more VAT, strengthening controls or simply making life easier for employees.

Hearing it from the customer Advanz Pharma will share their own experience - the challenges they faced during a period of constant change and how the Health Check helped them find and act on quick wins without a full reimplementation.