PLEASE NOTE - We are running this joint event in conjunction with SAP. By signing up for this event, you agree to share your name, company, and email address with SAP.
Stefan Steinle, SAP
Nitin Garg, SAP
Wilhelm Juette, SAP
Sören Ruder, SAP
Gavin Critchley, SAP
Executive Vice President, Head of Customer Support & Cloud Lifecycle Management, SAP
Global Vice President and Head of Technical Support – SuccessFactors HCM, SAP
Senior Director, Cloud Technical Support at SAP Industries & Customer Experience, SAP
Head of Customer Support Customer Office, SAP
Executive Vice President, Head of Customer Support & Cloud Lifecycle Management, SAP
No bio provided
The Future of Customer Support: Intelligent, Proactive, and Business-Driven Thursday @ 10:05 AM
Q&A Panel Discussion Thursday @ 2:20 PM
Senior Vice President Global Head of Customer Experience & Solutions, SAP
No bio provided
Unlock Business Agility with SAP Cloud ALM: Integrated Toolchain & Clean Core Thursday @ 1:15 PM
Deputy Head - Customer Office, EMEA , SAP
No bio provided
Mastering SAP's Support: How to Create the Perfect Support Case Thursday @ 1:55 PM
Q&A Panel Discussion Thursday @ 2:20 PM
Global Vice President and Head of Technical Support – SuccessFactors HCM, SAP
Becky Doyle is the Global Vice President and Head of Technical Support for SuccessFactors HCM at SAP. She plays a pivotal role in driving SAP's Al-First Suite-First strategy, ensuring that customer support evolves with Al-accelerated solutions, delivering seamless customer experience and leading customers with our data-driven solutions. With a strong commitment to customer trust, she, along with her teams in Technical Support collaborate closely with SAP SuccessFactors Product Engineering, driving cross-functional collaboration while creating exceptional customer experiences that build lasting trust and drive business success. Beyond her role, Becky is deeply passionate about people and is the Executive Sponsor of the Business Women's Network in Ireland. She enjoys mentoring aspiring leaders and early talent, fostering the next generation of innovators in technology. Known for her approachable and engaging leadership style, she brings out the best in those around her. From her early days as a certified Professional in Human Resources (PHR) to taking on strategic leadership roles in Customer Support and IT, she is committed to driving innovation and fostering an empowering workplace.
Chief Product Owner, Customer Support , SAP
No bio provided
Unlocking Business Value with AI: Real-World Insights from Customer Support Thursday @ 11:05 AM