Real Stories, Real Results: Customer Sessions at UKISUG Connect 2025
There's a reason customer sessions consistently rank as the most popular content at UKISUG Connect. Our members want to hear from peers who've been in the trenches, faced similar challenges and emerged with practical solutions and hard-won lessons.
This year's UKISUG Connect (30 November - 2 December 2025, Birmingham) features an impressive lineup of customer-led sessions spanning everything from warehouse transformation to AI partnerships, finance automation to cyber security. These are honest, real-life stories from organisations navigating the same SAP landscape you are.
Spotlight Sessions Worth Your Time
Aldi's Finance Modernisation Story
Aldi is bringing two compelling sessions that showcase their modernisation efforts. In "From Paper Trails to Digital Rails," Bethany McCracken and Jackie Harvey share how they transformed their Accounts Receivable process using SAP SD, moving away from legacy systems through careful change management and automation. Their second session with Joanne James and Stuart Miller explores how BlackLine streamlined their month-end close, replacing spreadsheets and emails with automated reconciliations and a single source of truth. Both sessions promise practical lessons and honest insights about what it really takes to modernise finance processes.
AstraZeneca's Transformation Journey
AstraZeneca is bringing two sessions that showcase different aspects of their ambitious Axial business transformation programme. Glenn van der Meijden and Vadim Klimov share their experience introducing over 20 SAP BTP services to a predominantly on-premises landscape in a highly regulated industry. Expect insights on technical skills shifts, resilience patterns and change management practices. Adrian Welsh will also provide the company's third annual UKISUG update on the broader Axial programme progress, discussing highlights and lessons learned from their company-wide business transformation.
Warburtons' SAP Ariba Journey
Ben Tempest, Cath Pearson and Liz Griffin from Warburtons are serving up their SAP Ariba source-to-pay implementation story and they promise lessons you won't want to miss. From planning and stakeholder engagement through supplier enablement, technical implementation and change management, they're sharing the complete recipe for their project success. Expect honest insights on how they sliced through complexity, managed supplier support and achieved adoption at go-live.
More Customer Insights to Explore
The customer session lineup doesn't stop there. You'll also hear from:
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Ministry of Housing, Communities and Local Government on forming an SAP Certified Centre of Expertise
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Value AI Institute and Gifftid exploring how businesses are onboarding AI and how AI-native companies can accelerate adoption in traditional businesses
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Arm Limited on using Datasphere and SAC for finance and revenue insights
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Tata Consumer Products asking, "Did we just implement EWM?" (Spoiler: yes, successfully!)
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Muntons plc on their warehouse and transportation management transformation
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Flora Food Group discussing threat detection management with SAP RISE
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Co-op UK on managing programme team burnout using neuroscience and psychology
These sessions represent what makes UKISUG Connect invaluable: genuine peer-to-peer learning from organisations facing real-world SAP challenges. Whether you're planning a similar project, stuck on a current implementation or simply want to understand what's working (and what isn't) in the SAP ecosystem - these customer stories offer you the insights you need.
Explore the full agenda or register for UKISUG Connect today.