27 Oct 2025

Real Stories, Real Results: Customer Sessions at UKISUG Connect 2025

There's a reason customer sessions consistently rank as the most popular content at UKISUG Connect. Our members want to hear from peers who've been in the trenches, faced similar challenges and emerged with practical solutions and hard-won lessons.
 
This year's UKISUG Connect (30 November - 2 December 2025, Birmingham) features an impressive lineup of customer-led sessions spanning everything from warehouse transformation to AI partnerships, finance automation to cyber security. These are honest, real-life stories from organisations navigating the same SAP landscape you are.
 

Spotlight Sessions Worth Your Time

 
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AstraZeneca's Transformation Journey
AstraZeneca is bringing two sessions that showcase different aspects of their ambitious Axial business transformation programme. Glenn van der Meijden and Vadim Klimov share their experience introducing over 20 SAP BTP services to a predominantly on-premises landscape in a highly regulated industry. Expect insights on technical skills shifts, resilience patterns and change management practices. Adrian Welsh will also provide the company's third annual UKISUG update on the broader Axial programme progress, discussing highlights and lessons learned from their company-wide business transformation.
 
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Warburtons' SAP Ariba Journey
Ben Tempest, Cath Pearson and Liz Griffin from Warburtons are serving up their SAP Ariba source-to-pay implementation story and they promise lessons you won't want to miss. From planning and stakeholder engagement through supplier enablement, technical implementation and change management, they're sharing the complete recipe for their project success. Expect honest insights on how they sliced through complexity, managed supplier support and achieved adoption at go-live.
 

More Customer Insights to Explore

The customer session lineup doesn't stop there. You'll also hear from:
 
These sessions represent what makes UKISUG Connect invaluable: genuine peer-to-peer learning from organisations facing real-world SAP challenges. Whether you're planning a similar project, stuck on a current implementation or simply want to understand what's working (and what isn't) in the SAP ecosystem - these customer stories offer you the insights you need.