The much anticipated premiere event for the newly founded BTM community awaits at Austin Court in Birmingham this September. Engage with other SAP users who share their journeys, participate in specialised sessions and build connections with security specialists in your field.
This session features Mai Thi Nguyen, Georg Fischer, sharing their journey of transforming ERP landscapes through an operating model-led approach. Faced with fragmented processes, multiple ERP environments and unclear ownership across divisions, bpmd supported Georg Fischer to shift the focus from system replacement to designing the right operating model first. Using SAP Signavio and SAP LeanIX, they connected processes, applications, roles and performance measures to create a clear blueprint for transformation. Attendees will gain practical insights into how a process-first approach can help avoid technology-led surprises, improve governance, and deliver more successful ERP and application transformation programmes.
Dee Houchen, SAP explores how SAP's agent-led approach unifies people, processes, applications and data to help businesses build a repeatable transformation capability, underpinned by actionable insights, best practices and powerful automation. Discover new ways of working, as digital colleagues sit alongside human teams and learn how SAP solutions help streamline decision-making, optimise workflows and accelerate value realisation for your organisation.
The forum will feature two distinct streams tailored to your needs:
SAP Signavio | Process Intelligence
Understanding how your processes actually work is the first step to improving them. These sessions will look at how SAP Signavio helps you analyse process performance, identify inefficiencies, benchmark against industry standards and build a foundation for continuous improvement.
Transformation is not a one-off project. It is an ongoing journey that requires organisations to continuously adapt, improve and align business and technology strategies.
Drawing on SAP's Business Transformation Management portfolio, including SAP Signavio and SAP LeanIX, this forum will provide practical guidance, real-world experiences and peer-to-peer discussions designed to help you:
Whether you're at the start of your transformation journey or looking to sharpen your approach, connect with a community that's learning and developing together.
PLEASE NOTE - We are running this joint event in conjunction with SAP. By signing up for this event, you agree to share your name, company and email address with SAP.
Director, Enterprise Architecture, AstraZeneca
Senior Manager, Business Process Governance | Transformation Leader, Coca-Cola Europacific Partners (CCEP)
Director, Enterprise Architecture, AstraZeneca
Senior Manager, Business Process Governance | Transformation Leader, Coca-Cola Europacific Partners (CCEP)
Transformation leader with 10+ years’ experience driving enterprise-wide change across FMCG, financial services, and telecoms. She specialises in business process management, governance, and operating model design, turning strategy into scalable, sustainable execution.
At Coca‑Cola Europacific Partners (CCEP), she plays a key role in the Profectus programme, a global SAP S/4HANA transformation, leading process governance and performance frameworks.
With deep expertise in SAP Signavio, Raphaela enables end-to-end process visibility, data-led optimisation, and continuous improvement, bridging business and technology to maximise transformation impact.