UKISUG & SAP Customer Support Day – From Insights to Impact

Transform How You Think About Support

Customer support isn't just about fixing problems anymore – it's about preventing them, accelerating transformation and unlocking new possibilities for your business. Join us for an exclusive day where SAP's evolving support model takes centre stage, alongside real customer experiences and practical insights you can take straight back to your organisation.

What You'll Take Away

Leave with strategies you can implement the following week, not theoretical concepts. You'll receive presentation materials and demo recordings to share with your team, plus direct contacts with SAP experts and peer connections for when you need support on your own journey. Whether you're building a business case for new tools or shifting your support strategy, you'll gather real-world examples and data points that make it easier to get leadership buy-in.

What to Expect

We've packed six hours with content that matters. You'll hear honest customer stories about working with SAP support, see live demonstrations of AI-supported workflows reducing resolution times, and explore how SAP Cloud ALM, Signavio, LeanIX and WalkMe work together for clean core transformation. Get face time with SAP executives in Q&A sessions, learn from SAP's own high-pressure support experiences, and connect with peers who understand your challenges.

Who Should Come?

This day is designed for people who want to get more from their SAP investment:

IT and business leaders looking to understand how proactive support innovations can drive agility and improve customer experience
SAP administrators and IT teams are ready to optimise their support interactions and explore AI-powered automation
Transformation leaders and architects focused on clean core strategies and seamless business transformation
Anyone curious about where SAP support is going and how to make the most of what's already available to you

Whether you're already deep in transformation or just starting to explore what's possible, you'll leave with practical knowledge, genuine peer connections and the resources to drive change in your organisation.

Ready to shift from firefighting to forward-thinking? Secure your place today.