Transform How You Think About Support
Customer support is undergoing a transformative shift and SAP is at the forefront of this evolution. This event is designed to show how Customer Support from SAP helps customers like you to adopt and run SAP solutions more effectively — using support services that are already included in your cloud subscriptions.
Because Customer Support is SAP’s frontrunner in applying agentic AI at scale, the day also serves as a real-world showcase:
-
How agentic AI is being used in live support processes
-
What are the changes for customers
-
How to measure business value in practical terms
You’ll get a clear view of how to make the most of SAP’s support portfolio to accelerate your business transformation, reduce friction in daily operations, and drive continuous adoption across your SAP landscape.
What to Expect
Meet SAP's top leaders and industry peers. Explore breakthrough AI solutions that can transform your business strategy. You will hear unfiltered stories directly from customers, gaining practical stories that showcase both successes and challenges, along with strategies that make a real difference.
You will leave with:
-
A clear understanding of which support services you’re already entitled to
-
How to apply them to speed up adoption and reduce effort
-
Examples of agentic AI in action
-
The proof points needed to demonstrate value internally
This isn’t high-level theory—it’s actionable insight and your unique opportunity to help you turn SAP support into a measurable advantage for your organisation and make an impact for the future of your SAP landscape and business operations.
This is your sneak peek – stay tuned for the updates as more speakers and sessions are confirmed, with the full agenda shared closer to the event.
Secure your place today!
Event Agenda
Event Speakers
Becky Doyle
Nitin Garg
Wilhelm Juette
Sören Ruder
Stefan Steinle
