Adesso Group, one of Europe’s leading IT service providers with over 10,000 employees across 63 locations, set out to digitize its HR processes as part of an ambitious modernization project. The company wanted to simultaneously launch SAP S/4HANA Public Cloud, SAP SuccessFactors, and an enterprise content management (ECM) system to replace paper-driven processes and deliver faster, more efficient HR services.

Previously, adesso’s HR processes were completely paper-based, limiting efficiency and preventing cross-regional access to employee files. Recruiting and contract management were slow and administratively heavy, while managers lacked quick, secure access to employee data.

To overcome these challenges, adesso implemented the Doxis cloud-based HR eFile solution, integrated seamlessly with SAP SuccessFactors. The project included the migration of 5 TB of documents and 8,000 employee files into Doxis, with detailed role and rights administration. With the integration of Invaris templates and DocuSign, adesso digitized contract creation and signatures, while Doxis Intelligent Invoice Automation optimized financial processes in SAP S/4HANA Public Cloud.

More than 1,500 frequent users and 8,500 occasional users now benefit from location-independent access to HR files and contracts. Managers can view, update, and approve documents directly within SAP SuccessFactors without switching applications, creating a smoother experience for both HR teams and employees.

The result: faster, paperless HR workflows, improved transparency, and a complete digital employee file that enhances the employee experience. With Doxis, adesso achieved greater efficiency, compliance, and user satisfaction while laying the foundation for further international rollout.