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About Business Transformation Management (BTM)
This Community helps organisations build the insight, alignment and capability needed to transform continuously, not just once. Drawing on SAP's business transformation management portfolio, including its integrated toolchain and the RISE with SAP Methodology, events and resources within, this Community is designed to help you understand how your business truly operates, align teams across business and IT and embed transformation as an always-on capability.
SAP Integrated Toolchain
Even the best technology only delivers value when people can use it confidently. This Focus Group explores how WalkMe helps organisations identify where employees are struggling with tools and processes and how contextual guidance and automation can close adoption gaps and improve accuracy in day-to-day tasks.
Understanding how your processes actually work is the first step to improving them. This Focus Group looks at how SAP Signavio helps you analyse process performance, identify inefficiencies, benchmark against industry standards and build a foundation for continuous improvement.
Get a clear, accurate picture of your enterprise architecture: what you're running, where the complexity lies and how to plan for future change. This Focus Group explores how SAP LeanIX helps you manage and evolve your IT landscape with connected, reliable data at the foundation.
RISE with SAP Methodology
The RISE with SAP Methodology is a structured framework designed to guide organisations through SAP business transformation from initial discovery and planning through to go-live and continuous innovation. It draws on three core components. The first is a standardised project framework built around SAP Activate road maps, spanning six phases: Discover, Prepare, Explore, Realise, Deploy and Run. The second is an integrated toolchain that spans people, processes, applications and data. The third is access to expert guidance from SAP and its partners throughout the journey.
Community Chair
Oliver Henderson
Oliver is an experienced transformation leader with over a decade of hands‑on delivery across major business programmes underpinned by SAP S/4HANA and its supporting applications. Over the last 10+ years, he has held leadership roles throughout the full programme lifecycle, including Enterprise Architecture, Programme Management, Business Analysis, UAT leadership and roles in communications, change and adoption.
Oliver currently serves as Director, Enterprise Architecture at AstraZeneca, where he is responsible for defining and governing the strategic direction of the enterprise Integrated Toolchain, as well as taking direct responsibility for AstraZeneca’s implementation of SAP’s Business Transformation Management (BTM) suite, including LeanIX, Signavio and WalkMe
Committee Member
Raphaela Meucci
Transformation leader with 10+ years’ experience driving enterprise-wide change across FMCG, financial services, and telecoms. She specialises in business process management, governance, and operating model design, turning strategy into scalable, sustainable execution.
At Coca‑Cola Europacific Partners (CCEP), she plays a key role in the Profectus programme, a global SAP S/4HANA transformation, leading process governance and performance frameworks.
With deep expertise in SAP Signavio, Raphaela enables end-to-end process visibility, data-led optimisation, and continuous improvement, bridging business and technology to maximise transformation impact.
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