Customer Sessions at UKISUG Connect 2026: See How Your Peers Are Maximising Value From SAP
Customer sessions are often among the most popular aspects at UKISUG Connect. They offer a brilliant opportunity for our members to get insights from peers who've run their own SAP projects, faced similar challenges and emerged with teachings to share.
This year's Connect features an impressive lineup of customer-led sessions spanning everything from how to accelerate your SAP journey to why some organisations love working with SAP, and how SAP-related security has evolved. These are honest, real-life stories from organisations navigating the same SAP landscape you are.
Spotlight Sessions Worth Your Time
AstraZeneca – Accelerating Your SAP Journey
AstraZeneca returns to Connect with a session that showcases the business’s AI-Accelerated Journey. Russell Smith and Ade Welsh will be delivering a hands-on session outlining how AI tooling can be used to accelerate any SAP project journey. They will discuss AstraZeneca's own experience with AI, detailing a project which started in September 2025 and has matured to the point where they are using AI as a core part of all delivery activities.
Coca-Cola – Beyond Go-Live: The Business Value of Effective SAP Release Management
Grace N’goma from Coca-Cola Europacific Partners will dig into CCEP’s SAP release management strategy, including going beyond timely deployments, and highlighting what keeps every change flowing into the business without a hitch. She’ll cover CCEP’s experience with SAP SuccessFactors to inform how planning, risk management, collaboration and business readiness make up the ingredients that protect continuity release after release.
Haleon – Standardising Global Demand Planning and Applying AI Across Distributor Markets, and Haleon’s GRC Modernisation Journey
This year, Haleon is sharing two in-depth sessions to showcase different aspects of its SAP journey. Alex D’Amato and Bruno Palacios Serra will offer a deep dive into how Haleon scaled SAP IBP across 50+ distributor markets, and how it got there through standardising planning, strengthening data governance and automating sell-out data management. In our Security & Control stream, Punit Bafna will provide insights into Haleon’s reassessment of its GRC landscape, and how this defined the business’s S/4HANA transformation.
More Customer Insights to Explore
The customer session lineup doesn't stop there. You'll also hear from:
- Boeing UK on why they love working with SAP, and working out solutions to challenges, even after 30+ years.
- HSBC covering the business’s journey from RBP security to full-suite governance, covering security, audit readiness, and change traceability to reduce compliance risk.
- SecurityBridge, exploring a zero-trust approach to SAP, and how organisations can reinvent their cybersecurity approach.
- Irish Rail will discuss how it managed a large digital asset management transformation, including governance, and the different SAP solutions in use.
- London Borough of Enfield on its S/4HANA implementation in a local authority in only 12 months.
- GSK covering the learnings for the finance industry after 25 Years of SAP.
These sessions offer huge value to Connect attendees: genuine peer-to-peer learning from other organisations that face the same real-world SAP challenges. Whether you're planning a similar project, stuck on a current implementation or simply want to understand what's working (and what isn't) in the SAP ecosystem, these customer stories will offer the direction and guidance that could make a huge difference.
Explore the full agenda or register for UKISUG Connect today.
