User Group Insights: SUGEN Digest November 2025
Explore the latest edition of the SUGEN Digest and discover how our global SAP User Groups are driving collaboration, innovation and transformation across the SAP ecosystem.
- Strategic insights from executive exchanges with SAP leadership, including Thomas Saueressig on Customer Services & Delivery, Jonathan von Rüden on SAP Business AI Strategy and Stefan Steinle on Global Customer Support and many more
- An overview of SAP's "AI First, Suite First" approach and the role of generative AI as both assistant and transaction executor, underpinned by the SAP Business Data Cloud
- Key developments in SAP's cloud transformation strategy, including sovereign cloud expansion, the Clean Core Framework and RISE with SAP as the primary vehicle for modernising ERP landscapes
- Best practice insights from the Best Practice Day, including UKISUG's workshop on bridging the collaboration gap between IT and business stakeholders and global membership recruitment strategies shared by User Groups from across the world
- Updates from the SAP Global User Groups Organisation on how it acts as a bridge between SAP and its User Groups and the User Group Growth Initiative focused on evolving membership models to meet changing market and technology needs